SOCIAL ENGINEERING
Managed IT Services
PROACTIVE vs. REACTIVE
The Collective Consortium (TCC) possesses the capability to deliver enterprise-level IT Support and Monitoring services to customers of all sizes. As a Managed Service Provider (MSP), TCC offers a range of services, including but not limited to:
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Out-of-the-box monitoring templates
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Fast, safe remote access
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Patch management
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Endpoint Detection and Response (EDR) Services
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Managed antivirus
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Web protection
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Backup and recovery
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TCC leverages a cloud-based remote monitoring and management solution, enabling us to provide valuable IT services swiftly, in a matter of hours rather than weeks or months. We maintain a single dashboard that keeps alerts prominently displayed, and our built-in remote access and security features enable us to support and safeguard our customers right from the outset.
What Does This Mean for Your Business
Our customers rely on us to be available and responsive in the event of an outage. Any business downtime necessitates a concerted effort to troubleshoot and resolve IT challenges as swiftly as possible. Our monitoring approach allows us to transition from a reactive support model to a proactive one, staying ahead of your business needs. This proactive stance empowers TCC to adopt a managed services model, where we identify critical issues affecting end-users' performance, connectivity, or essential applications in advance and take proactive measures to resolve them, all without causing any customer downtime. Contact us today to discover how TCC can assist your organization.